CRA contact phone numbers

Hours of operation

Phone lines are generally open Monday to Friday (except holidays). Hours may vary by service. The CRA offers an automated callback option when wait times are long, so you may not need to stay on hold.

Use the table below to find the right CRA phone number for your enquiry. You can filter by service name. Key numbers: individual tax 1-800-959-8281, business 1-800-959-5525, digital assets 1-877-362-1319, benefits 1-800-387-1193, fraud reporting 1-888-495-8501. You can also verify a CRA phone number.

Results update as you type. Select a number to open that department’s page.

Service Phone number Notes
Individual tax enquiries (provinces) 1-800-959-8281 (18009598281 / 800-959-8281) Personal income tax, benefits, My Account. Department details
Individual tax enquiries (territories) 1-866-426-1527 (18664261527 / 866-426-1527) Yukon, Northwest Territories, Nunavut. Department details
Tax account balance — automated 1-866-474-8272 (18664748272 / 866-474-8272) Automated service for account balance. Department details
Business enquiries (provinces) 1-800-959-5525 (18009595525 / 800-959-5525) GST/HST, payroll, corporate tax, My Business Account. Department details
Business enquiries (territories) 1-866-841-1876 (18668411876 / 866-841-1876) Yukon, Northwest Territories, Nunavut. Department details
Digital Assets Compliance Division (cryptocurrency, Bitcoin, crypto tax) 1-877-362-1319 (18773621319 / 877-362-1319) Assistance with reporting digital assets including cryptocurrency, Bitcoin, NFTs, and other virtual currencies. Department details
Debt management and payment arrangements 1-877-362-1319 (18773621319 / 877-362-1319) Payment plans, debt relief, financial hardship. Department details
Charities and giving 1-800-267-2384 (18002672384 / 800-267-2384) Charitable registration and tax receipts. Department details
International tax and non-resident enquiries 1-855-284-5942 (18552845942 / 855-284-5942) International tax, non-resident. Department details
Benefit enquiries 1-800-387-1193 (18003871193 / 800-387-1193) Child benefit, GST/HST credit, related benefits. Department details
Tax information phone service (TIPS) 1-800-267-6999 (18002676999 / 800-267-6999) Recorded tax information. Department details
Reporting suspected fraud or scam 1-888-495-8501 (18884958501 / 888-495-8501) Report CRA-related fraud or phishing. Department details
Teletypewriter (TTY) — individuals 1-800-665-0354 (18006650354 / 800-665-0354) For people who are deaf or hard of hearing. Department details
Teletypewriter (TTY) — businesses 1-800-665-0354 (18006650354 / 800-665-0354) For people who are deaf or hard of hearing. Department details

CRA Phone Numbers FAQ

Individual Tax Enquiries: 1-800-959-8281

The CRA individual tax enquiries phone number is 1-800-959-8281 (also written as 1-800-959-8281, +1-800-959-8281, +18009598281, 800-959-8281).

This toll-free line assists with:

  • Personal income tax questions
  • Tax return status and refunds
  • My Account registration and access
  • T4, T5, and other tax slips
  • RRSP, TFSA, and other registered accounts

Call Monday to Friday for personal income tax, refunds, and My Account help. This is the same number as 800-959-8281 and 1 800 959 8281.

Individual Tax (Territories): 1-866-426-1527

The CRA individual tax enquiries for territories phone number is 1-866-426-1527 (also written as 1-866-426-1527, +1-866-426-1527, +18664261527, 866-426-1527).

This toll-free line serves:

  • Yukon residents
  • Northwest Territories residents
  • Nunavut residents

Call Monday to Friday if you live in Yukon, the Northwest Territories, or Nunavut. This is the same number as 866-426-1527 and 1 866 426 1527.

Tax Account Balance (Automated): 1-866-474-8272

The CRA tax account balance automated phone number is 1-866-474-8272 (also written as 1-866-474-8272, +1-866-474-8272, +18664748272, 866-474-8272).

This toll-free line assists with:

  • Current account balance
  • Payment due dates
  • Recent payment confirmation

Call anytime for automated account balance information. This is the same number as 866-474-8272 and 1 866 474 8272.

Business Enquiries: 1-800-959-5525

The CRA business enquiries phone number is 1-800-959-5525 (also written as 1-800-959-5525, +1-800-959-5525, +18009595525, 800-959-5525).

This toll-free line assists with:

  • GST/HST registration and filing
  • Payroll deductions and remittances
  • Corporate income tax
  • My Business Account access
  • Business number (BN) enquiries

Call Monday to Friday for GST/HST, payroll, and corporate tax questions. This is the same number as 800-959-5525 and 1 800 959 5525.

Business Enquiries (Territories): 1-866-841-1876

The CRA business enquiries for territories phone number is 1-866-841-1876 (also written as 1-866-841-1876, +1-866-841-1876, +18668411876, 866-841-1876).

This toll-free line assists with:

  • Yukon
  • Northwest Territories
  • Nunavut

Call Monday to Friday for businesses in Yukon, the Northwest Territories, or Nunavut. This is the same number as 866-841-1876 and 1 866 841 1876.

Digital Assets Compliance: 1-877-362-1319

The Digital Assets Compliance Division phone number is 1-877-362-1319 (also written as 1-877-362-1319, +1-877-362-1319, +18773621319, 877-362-1319).

This toll-free line assists with:

  • Cryptocurrency tax reporting (Bitcoin, Ethereum, etc.)
  • Digital assets compliance questions
  • NFT and virtual currency taxation
  • Crypto capital gains reporting

Call Monday to Friday for cryptocurrency, NFT, and digital asset tax reporting. This is the same number as 877-362-1319 and 1 877 362 1319.

Debt Management: 1-877-362-1319

The CRA debt management and payment arrangements phone number is 1-877-362-1319 (also written as 1-877-362-1319, +1-877-362-1319, +18773621319, 877-362-1319).

This toll-free line assists with:

  • Payment arrangements
  • Debt relief options
  • Financial hardship enquiries
  • Outstanding tax balances

Call Monday to Friday to discuss payment plans or financial hardship. This is the same number as 877-362-1319 and 1 877 362 1319.

Charities and Giving: 1-800-267-2384

The CRA charities and giving phone number is 1-800-267-2384 (also written as 1-800-267-2384, +1-800-267-2384, +18002672384, 800-267-2384).

This toll-free line assists with:

  • Charitable organization registration
  • Donation tax receipts
  • Charitable status enquiries
  • T3010 Registered Charity Information Return

Call Monday to Friday about charitable registration and donation receipts. This is the same number as 800-267-2384 and 1 800 267 2384.

International Tax and Non-Residents: 1-855-284-5942

The CRA international tax phone number is 1-855-284-5942 (also written as 1-855-284-5942, +1-855-284-5942, +18552845942, 855-284-5942).

This toll-free line assists with:

  • Non-resident tax enquiries
  • International tax treaties
  • Foreign income reporting
  • Departure tax (emigration)

Call Monday to Friday for non-resident, treaty, and foreign income questions. This is the same number as 855-284-5942 and 1 855 284 5942.

Benefit Enquiries: 1-800-387-1193

The CRA benefit enquiries phone number is 1-800-387-1193 (also written as 1-800-387-1193, +1-800-387-1193, +18003871193, 800-387-1193).

This toll-free line assists with:

  • Canada Child Benefit (CCB)
  • GST/HST credit
  • Canada Workers Benefit
  • Climate Action Incentive Payment
  • Other federal and provincial benefits

Call Monday to Friday about child benefits, GST/HST credit, and related payments. This is the same number as 800-387-1193 and 1 800 387 1193.

Tax Information Phone Service (TIPS): 1-800-267-6999

The CRA Tax Information Phone Service (TIPS) number is 1-800-267-6999 (also written as 1-800-267-6999, +1-800-267-6999, +18002676999, 800-267-6999).

This toll-free line assists with:

  • Pre-recorded tax information
  • General tax tips and reminders
  • Filing deadlines and requirements

Call anytime for recorded tax information and filing reminders. This is the same number as 800-267-6999 and 1 800 267 6999.

Fraud and Scam Reporting: 1-888-495-8501

The CRA fraud reporting phone number is 1-888-495-8501 (also written as 1-888-495-8501, +1-888-495-8501, +18884958501, 888-495-8501).

This toll-free line assists with:

  • CRA phone scams
  • Phishing emails pretending to be CRA
  • Fraudulent text messages
  • Identity theft involving CRA
  • Suspicious CRA correspondence

Call to report a suspected CRA scam, phishing email, or fraudulent text. This is the same number as 888-495-8501 and 1 888 495 8501.

TTY (Teletypewriter): 1-800-665-0354

The CRA TTY phone number is 1-800-665-0354 (also written as 1-800-665-0354, +1-800-665-0354, +18006650354, 800-665-0354).

This toll-free line assists with:

  • People who are deaf
  • People who are hard of hearing
  • People with speech impairments
  • TTY/TDD device users

Call Monday to Friday using a TTY device. This is the same number as 800-665-0354 and 1 800 665 0354.

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