Digital Assets Compliance Division (cryptocurrency, Bitcoin, crypto tax)

1-877-362-1319 Also written as 1-877-362-1319, +1-877-362-1319, +18773621319, 877-362-1319

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What this department does

The Digital Assets Compliance Division helps people and businesses report cryptocurrency, Bitcoin, NFTs, and other virtual currencies. Agents can explain how dispositions, staking, airdrops, or business crypto activity should appear on a return, and can follow up when a crypto-related filing looks incomplete.

This toll-free line assists with:

  • Cryptocurrency tax reporting (Bitcoin, Ethereum, etc.)
  • Digital assets compliance questions
  • NFT and virtual currency taxation
  • Crypto capital gains reporting

Hours of operation

Monday to Friday, 8:00 a.m. to 8:00 p.m. (Eastern time), except holidays. The same number is also used for debt management, so say you are calling about digital assets.

Hours can change on holidays and during peak filing periods.

Why to call this department

  • You bought, sold, traded, or used cryptocurrency and need to know what to report.
  • You received a request for information about digital asset accounts or exchanges.
  • You have NFT, staking, or virtual currency questions that do not fit a general tax script.
  • You want to correct a prior return that omitted crypto activity.
  • A business accepted crypto payments and needs GST/HST or income reporting guidance.

Why you may have received a call from this number

  • CRA may contact people who had crypto activity reported by an exchange or who left digital assets off a return.
  • You may get a call or a letter asking you to review wallets, exchange statements, or cost basis.
  • The same published number is used for debt management, so a collections follow-up can also show 1-877-362-1319.
  • A legitimate agent will let you hang up and call this published number back. A caller who demands instant payment in crypto is not CRA.

Have this ready before you call

  • Wallet and exchange statements for the years in question
  • Transaction dates, proceeds, and cost base if you have them
  • SIN or business number
  • Any CRA letter that mentions digital assets or this phone number

Other things to know

  • This number is shared with debt management. Tell the agent whether you are calling about crypto reporting or a payment arrangement.
  • An alternate number sometimes listed for this work is 1-877-290-9093.
  • CRA will not ask you to move funds into a “safe” wallet or pay a tax bill in Bitcoin to a personal address.

This number is also used for

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