International tax and non-resident enquiries
1-855-284-5942 Also written as 1-855-284-5942, +1-855-284-5942, +18552845942, 855-284-5942
What this department does
This line helps non-residents and people with international tax issues, including treaty questions, foreign income, departure tax, and withholding that applies when you are not a resident of Canada. Use it when the issue is residency or cross-border reporting rather than a routine domestic T1 question.
This toll-free line assists with:
- Non-resident tax enquiries
- International tax treaties
- Foreign income reporting
- Departure tax (emigration)
Hours of operation
Monday to Friday, 8:00 a.m. to 8:00 p.m. (Eastern time), except holidays.
Hours can change on holidays and during peak filing periods.
Why to call this department
- You are a non-resident with Canadian-source income, a rental property, or a departure-tax question.
- You need to understand a tax treaty or a withholding rate.
- You have foreign income, foreign reporting, or dual-residency questions.
- You received a request about Part XIII tax, a clearance certificate, or a non-resident account.
Why you may have received a call from this number
- International tax officers may call about a non-resident account, a treaty claim, or missing foreign reporting.
- You may get a follow-up after filing as a non-resident or after leaving Canada.
- A caller who says you owe an emergency “international fine” payable today is not this department.
Have this ready before you call
- SIN, individual tax number, or business number
- Dates you lived in or left Canada
- The treaty country and the type of income involved
- Any non-resident letter or form you received
Other things to know
- Routine domestic refund questions still go to individual tax enquiries.
- Have immigration or move dates ready; residency often depends on the facts of the year.
Related CRA numbers
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